Terms of Service

By booking any services provided by A Better Self Therapies, you agree to the following terms and conditions.

I am a registered member of the following professional bodies:

The National Hypnotherapy Society (HS)

The National Counselling and Psychotherapy Society (NCPS)

Integral Eye Movement Therapy (IEMT) Association

As a member of these organisations, I am bound by their ethical codes and professional standards, which prioritise client welfare, confidentiality, and ongoing professional development. You can find more about these organisations here:

www.nationalhypnotherapysociety.org

www.nationalcounsellingsociety.org

www.integraleyemovementtherapy.com

Your privacy and confidentiality are fully respected. All information shared during sessions is treated as strictly confidential and protected under relevant data protection laws.

Exceptions to confidentiality include:

When required by a court of law.
Where failure to disclose may result in serious harm to you or others.
With your consent, to liaise with other healthcare professionals (e.g., GP, therapist).

I may discuss anonymised case material with supervisors or peer-support groups as part of my ethical obligation to engage in ongoing supervision. These discussions are entirely confidential and do not contain identifying information.

All personal and session-related records are kept securely in line with the Data Protection Act 2018 and General Data Protection Regulation (GDPR).

• Digital files are password-protected.
  
• Physical records are stored in locked, secure locations.
  
• Records are retained only as long as necessary for ethical, legal, and professional reasons.
  
  

Contact outside of sessions should be limited to scheduling or essential updates and can be made via:

• Email: debi@abetterselftherapies.co.uk
  

Please note I may not reply immediately, but I will acknowledge your message as soon as I am able.

A non-refundable  50% deposit is required upon booking. This secures your appointment time and is transferable with at least 48 hours’ notice for rescheduling.

The following applies:

• Late arrival by more than 10 minutes without notice may result in cancellation without refund.
  
• Missed sessions or cancellations with less than 48 hours' notice are chargeable at the full session rate.
  
• Two consecutive missed sessions without contact will result in future sessions being cancelled and any rebooking will require full prepayment.

If I need to cancel or reschedule, I will provide as much notice as possible and offer a full refund or an alternative time.

Therapies offered include, but are not limited to:

• Hypnotherapy
  
• Counselling and integrative therapy
  
• Integral Eye Movement Therapy (IEMT)

• Emotional Freedom Techniques
  
• Mindfulness & relaxation techniques
  
• CBT-informed coaching and emotional resilience work
  
  

Payments can be made by Bank transfer, Paypal or cash.  Session fees (excluding deposit) are payable before or at the time of the session.

All therapies will have a  free telephone consultation prior to commencing and a  short intake form or questionnaire may be required prior to booking.

The therapies I provide are complementary and are not intended to replace any medical or psychiatric treatment. Always consult your GP or mental health professional before starting or stopping any form of treatment.

By engaging in therapy, you consent to the collection, processing, and secure storage of your personal and sensitive data in line with GDPR and the terms of this agreement. This information is used solely for the purpose of providing effective and ethical therapeutic services.

Hypnotherapy is a collaborative process requiring your full commitment. While I will use my knowledge and experience to support your goals, outcomes cannot be guaranteed. Each client responds differently, and progress depends on your motivation and engagement.